1. Introduction
Siztec Technical Services LLC ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
This policy applies to all individuals who interact with our services, including clients, job applicants, employees, contractors, and website visitors.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number, physical address)
- Professional information (job title, company name, work history)
- Identification documents (passport, Emirates ID, visa documents)
- Educational qualifications and certifications
- Employment history and references
- Bank account details for salary processing
- Emergency contact information
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing manpower and recruitment services
- Processing job applications and employment contracts
- Managing client relationships and service delivery
- Conducting background checks and verification processes
- Processing payroll and benefits administration
- Compliance with UAE labor laws and regulations
- Communicating about services, updates, and opportunities
- Improving our services and website functionality
- Marketing and promotional purposes (with your consent)
- Legal compliance and dispute resolution
4. Information Sharing and Disclosure
We may share your information with:
4.1 Service Providers
Third-party vendors who assist us with payroll processing, background checks, IT services, and other business operations.
4.2 Client Companies
When placing candidates, we share relevant professional information with potential employers.
4.3 Government Authorities
UAE Ministry of Human Resources and Emiratisation (MOHRE), immigration authorities, and other regulatory bodies as required by law.
4.4 Legal Requirements
When required to comply with legal obligations, court orders, or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted data transmission
- Access controls and authentication procedures
- Regular security audits and updates
- Employee training on data protection
- Confidentiality agreements with staff and partners
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by UAE law. Retention periods vary based on:
- The nature of the information collected
- Legal and regulatory requirements
- Business and operational needs
- Ongoing employment or service relationships
7. Your Rights
Under UAE data protection laws, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Object to processing of your information
- Withdraw consent for marketing communications
- Request a copy of your information in portable format
To exercise these rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. International Data Transfers
Your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Compliance Statement: This Privacy Policy is designed to comply with UAE Federal Law and the regulations of the Ministry of Human Resources and Emiratisation (MOHRE). Siztec Technical Services LLC is committed to upholding the highest standards of data protection and privacy.
